Frequently Asked Questions

Everything buyers ask before ordering wholesale motorcycle parts from MotoAxis.

What is MotoAxis?

MotoAxis is a B2B motorcycle spare parts supplier operated by Guangzhou Houdao Trading Co., Ltd., based in Guangzhou, China. We focus on Southeast Asia with verified fitment data for 176+ models across 28 brands (Honda, Yamaha, Suzuki, Kawasaki and more), stocked in Dongxing (Guangxi) and Vietnam (Hanoi & Ho Chi Minh City) warehouses.

What is the minimum order quantity (MOQ)?

MOQ varies by category — commonly 50–100 pieces for fast-moving items like brake pads, chains and CVT belts, and lower for higher-value parts. We support low-MOQ trial orders for new buyers so you can test quality and fitment before scaling up.

Can I mix different parts in one order?

Yes. Mixed-SKU consolidation is our standard practice: you can combine brake, drivetrain, electrical, suspension and other categories in one shipment from our Dongxing or Vietnam warehouses. This is how most Southeast Asia parts startups buy from us.

Which countries do you ship to and how long does it take?

We ship across Southeast Asia — Indonesia, Vietnam, Thailand, Philippines and Malaysia. Air freight takes about 5–10 days; sea freight 25–40 days depending on the destination port. Stocked items leave our warehouse within 3–7 working days after order confirmation.

What payment methods do you accept?

First orders are safest through our Alibaba Gold Supplier store (https://houdaoauto.m.en.alibaba.com) with Trade Assurance buyer protection — payment is released only after you confirm delivery. Repeat buyers usually pay by T/T (bank transfer) against a proforma invoice.

How do I make sure a part fits my motorcycle model?

Every SKU in our catalog lists verified fitment — the exact brands, models and years it fits, cross-checked against OE numbers. Use the Fitment Finder on our website to search by your model, or send us the OE number and we will confirm the match before you order.

Do you support OEM / ODM and private label?

Yes. We support OEM/ODM production with your brand, custom packaging and private label. Send us your specifications or samples and we will quote tooling, MOQ and lead time accordingly.

Is there a warranty on the parts?

Yes. Defective items confirmed within the warranty window are replaced or credited in your next order. Send photos or video of the issue with your order number via WhatsApp and our after-sales team will handle it.

Do you have an online checkout? How do I order?

No online checkout — ordering is direct: send your parts list (SKU or OE number + model + quantity) via WhatsApp (+8619876834890) or through our Alibaba store. We reply with a proforma invoice including prices, MOQ and shipping options, typically within 2 hours in business hours.

Can MotoAxis supply a startup parts business with the full category range?

Yes — that is exactly our startup partner program. We cover 9 major categories from brake systems to locks & security, so a new shop can source the full range from one supplier with low MOQ, mixed containers and pre/post-sales support. Franchise cooperation is open for Southeast Asia partners.

Still have questions?

Send us your model and parts list — we reply within 2 hours in business hours.

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